Sending an email to the IPO
When contacting the IPO via [email protected] please use the following guidelines to format your correspondence.
To help the IPO answer you more quickly:
- Include your name and Personal Identity Number in the subject line
- Briefly outline your request in the subject line
- Clearly state your reason for sending in the body of the email
- Any images, videos or documents must be added as attachments to your email, not included in the body of the email
- The IPO cannot access cloud storage links, video links, social media links etc. (e.g. Google Drive, Youtube)
- Note: .heic files cannot be processed by the IPO’s systems
- If submitting GRAPHIC/EXPLICIT CONTENT, please insert warning in subject line and file name
- Only contact the IPO with queries or submissions that are relevant to your International Protection application
- Please see our FAQs for more information on where to send specific queries
Frequently Asked Questions
Subsequent applications can only be made with express consent from the Minister. It is recommended that you consult a legal representative for assistance.
Please contact [email protected] for more information.
Please note, the IPO does not provide legal advice.
If you wish to obtain legal advice, you may contact The Legal Aid Board or you may employ a private solicitor at your own expense.
If your email exceeds the size limitations, please contact [email protected] to request access to a ShareFile folder.
Please contact Immigration Service Delivery
If your query is specific to Ukrainian Temporary Protection, please contact [email protected].
Please contact Immigration Service Delivery.
The IPO is not responsible for IRP Cards. Please contact Immigration Service Delivery.
If you need to submit documents that are relevant to your application, please follow the process outlined at the top of this page, ‘Sending an email to the IPO’.
When making a submission, please explain what you are submitting and how it is relevant to your application.
To register a child born in Ireland, please attend the International Protection Office to make an application for your dependent.
International Protection Appeals Tribunal
6/7 Hanover Street East,
Dublin 2
D02 W320
Website: www.protectionappeals.ie
Email: [email protected]
Please be advised that this office is not responsible for PPS numbers.
Please contact Department of Social Protection or your local INTREO office for assistance.
Please be advised that this office is not responsible for payments.
Please contact Department of Social Protection or your local INTREO office for assistance.
Labour Market Access Permission Queries: [email protected]
Such requests can be sent by email to [email protected]
If you have lost your IPF1 form or TRC card, please attend your local Garda Station with proof of identity to report to this document lost/stolen.
To request a replacement, contact [email protected] with your Garda Pulse number, PID and current address.
If you have lost another document, please contact [email protected].
The International Protection Office will issue a copy of your file to your legal representative prior to your Section 35 interview.
If a recommendation has been made OR as a decision has been reached by the Minister, it will not be copied by the file copying unit in the IPO.
In this case, please contact Subject Access Requests [email protected]
